Salary Grade: GN07 Salary Range: $32,703- $51,904 This position is located at Piedmont Correctional Institution in Rowan County, NC. Employees in this class carry a caseload of inmates, which involves supportive counseling, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, often at a correctional facility or institution, such as inmate work assignments, work release, education, or recreation; as well as transition planning and coordinating. I. DIFFICULTY OF WORK: Complexity – Employees conduct initial assessments of inmate needs and develop case plans for each inmate on the assigned caseload. The case plan is monitored for compliance and results and is revised as appropriate to meet inmate needs and achieve system objectives during the period of incarceration. Work also involves assessment of inmate behavior and development of counseling strategies to achieve desired inmate progress toward stated goals. Based upon evaluation of inmates' crimes, sentences, and behavioral factors in comparison to Division classification criteria, case managers make periodic recommendations to the classification committee for retention in current classification level or changes to a more or less secure and restrictive environment. Employees are also responsible for answering inmate questions about prison policies, giving information about classification and sentencing status, assisting inmates in writing letters, answering questions and conveying information to inmate families regarding inmate status, and providing supportive counseling in dealing with personal issues. Duties may also include organizing and directing the activities of various rehabilitation programs provided for inmates. Work may involve duties such as conducting work release and home leave investigations, coordinating community resources such as community colleges and technical schools to deliver specialized inmate programs, or planning and organizing structured recreational activities. Employees in this class also plan and coordinate transition (re-entry) prior to parole or release into the community. Guidelines – Prison administration outlines policies and procedures for the operation of the majority of programs. Employees coordinate programs within these guidelines and refer unusual situations to supervisors. II. RESPONSIBILITY: Accountability – Employees make recommendations to the inmate classification committees on an inmate's program involvement or custody level change. A higher authority has final technical approval over committee decisions; however, case manager recommendations are usually followed. Consequence of Actions – Decisions to promote inmates to lower levels of security expose staff and the general public to greater risk of danger when errors in judgment are made. Assignments directly affect an inmate's progress in programs and may also affect inmate's family and the community. Review – New activities or major changes in a program are reviewed and approved by a supervisor. Employees submit monthly progress reports to supervisors. Inmate classification recommendations are reviewed by classification committees and supervisor. III. INTERPERSONAL COMMUNICATIONS: Subject Matter – Employees work with inmates whose problems, needs, and comprehension levels vary greatly. Work requires contacts with outside resources that may not be familiar with the programs within the prison system. Subjects involve inmate needs, case plans, prison policies and practices, family needs, community concerns, supportive counseling, custody/security implications of case plans and programs, and various rehabilitative programs. Purpose – Employees explain the regulations of the prison system to inmates, families, and community. Work involves encouraging inmates to participate in programs that will enhance their ability to adjust to return to a free society and/or to potentially long sentences within the prison system. Work also involves enhancing cooperation of the community as a resource in carrying out the rehabilitative programs within the prison system. IV. WORK ENVIRONMENT: Nature of Working Conditions – Employees work in all sections of a prison facility, which places them in constant contact with inmates, many times without custody support. Nature and Potential of Personal Hazards Employees work in minimum, medium, close, maximum, or mixed custody prison facilities. Work may require serving in a custody role during certain activities due to lack of custody staff or during disturbances and escapes. Listed below are the knowledge, skills, and abilities (KSAs) associated with this position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed 'eligible' for the position. You must demonstrate through documented experience or provide supporting information within the body of your application to demonstrate your possession of ALL KSAs listed. • **Documented knowledge of supportive counseling techniques*** Associate s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.The NC Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position. Online applications are only accepted through http://www.oshr.nc.gov/jobs/ Resumes will not be accepted in lieu of the state application. Embedded or attached resumes ARE NOT accepted as a substitution for a completed application. To receive credit for all of your work history and credentials, you must list the information on the State of North Carolina application in the Education and Work Experience sections of the applications form. Any information omitted cannot be considered for qualifying credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application. During the online application process if additional documentation is required, attach the documentation at the bottom of Step 4 in the application process. If applying for a position certified through the North Carolina Department of Justice-Criminal Justice Standards Division, refer to http://www.ncdoj.gov/getdoc/831a884b-7b81-42bf-aa64-6d725bbbd49e/Criminal-Justice-Education-and-Training-Standards.aspx for specific certification requirements. The NC Department of Public Safety must adhere to the United States Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape" under the Prison Rape Elimination Act (PREA) Standards at 28 C.F.R. Part 115 Docket No. OAG-131 RIN 1105-AB34. Refer to http://www.ncdps.gov/document/prea-hiring-and-promotion-prohibitions for hiring and promotion prohibition requirements for all positions in the NC Department of Public Safety. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." For technical issues with your application, please call the NeoGov Help Line Toll Free at (855) 524-5627. If there are any specific questions to this posting, you may contact: Kathy Fox Employment Specialist (828) 757-5738
Correctional Case Manager
Salary Grade: GN07 Salary Range: $32,703- $51,904 This position is located at Piedmont Correctional Institution in Rowan County, NC. Employees in this class carry a caseload of inmates, which involves supportive counseling, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, often at a correctional facility or institution, such as inmate work assignments, work release, education, or recreation; as well as transition planning and coordinating. I. DIFFICULTY OF WORK: Complexity – Employees conduct initial assessments of inmate needs and develop case plans for each inmate on the assigned caseload. The case plan is monitored for compliance and results and is revised as appropriate to meet inmate needs and achieve system objectives during the period of incarceration. Work also involves assessment of inmate behavior and development of counseling strategies to achieve desired inmate progress toward stated goals. Based upon evaluation of inmates' crimes, sentences, and behavioral factors in comparison to Division classification criteria, case managers make periodic recommendations to the classification committee for retention in current classification level or changes to a more or less secure and restrictive environment. Employees are also responsible for answering inmate questions about prison policies, giving information about classification and sentencing status, assisting inmates in writing letters, answering questions and conveying information to inmate families regarding inmate status, and providing supportive counseling in dealing with personal issues. Duties may also include organizing and directing the activities of various rehabilitation programs provided for inmates. Work may involve duties such as conducting work release and home leave investigations, coordinating community resources such as community colleges and technical schools to deliver specialized inmate programs, or planning and organizing structured recreational activities. Employees in this class also plan and coordinate transition (re-entry) prior to parole or release into the community. Guidelines – Prison administration outlines policies and procedures for the operation of the majority of programs. Employees coordinate programs within these guidelines and refer unusual situations to supervisors. II. RESPONSIBILITY: Accountability – Employees make recommendations to the inmate classification committees on an inmate's program involvement or custody level change. A higher authority has final technical approval over committee decisions; however, case manager recommendations are usually followed. Consequence of Actions – Decisions to promote inmates to lower levels of security expose staff and the general public to greater risk of danger when errors in judgment are made. Assignments directly affect an inmate's progress in programs and may also affect inmate's family and the community. Review – New activities or major changes in a program are reviewed and approved by a supervisor. Employees submit monthly progress reports to supervisors. Inmate classification recommendations are reviewed by classification committees and supervisor. III. INTERPERSONAL COMMUNICATIONS: Subject Matter – Employees work with inmates whose problems, needs, and comprehension levels vary greatly. Work requires contacts with outside resources that may not be familiar with the programs within the prison system. Subjects involve inmate needs, case plans, prison policies and practices, family needs, community concerns, supportive counseling, custody/security implications of case plans and programs, and various rehabilitative programs. Purpose – Employees explain the regulations of the prison system to inmates, families, and community. Work involves encouraging inmates to participate in programs that will enhance their ability to adjust to return to a free society and/or to potentially long sentences within the prison system. Work also involves enhancing cooperation of the community as a resource in carrying out the rehabilitative programs within the prison system. IV. WORK ENVIRONMENT: Nature of Working Conditions – Employees work in all sections of a prison facility, which places them in constant contact with inmates, many times without custody support. Nature and Potential of Personal Hazards Employees work in minimum, medium, close, maximum, or mixed custody prison facilities. Work may require serving in a custody role during certain activities due to lack of custody staff or during disturbances and escapes. Listed below are the knowledge, skills, and abilities (KSAs) associated with this position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed 'eligible' for the position. You must demonstrate through documented experience or provide supporting information within the body of your application to demonstrate your possession of ALL KSAs listed. • **Documented knowledge of supportive counseling techniques*** Associate s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.The NC Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position. Online applications are only accepted through http://www.oshr.nc.gov/jobs/ Resumes will not be accepted in lieu of the state application. Embedded or attached resumes ARE NOT accepted as a substitution for a completed application. To receive credit for all of your work history and credentials, you must list the information on the State of North Carolina application in the Education and Work Experience sections of the applications form. Any information omitted cannot be considered for qualifying credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application. During the online application process if additional documentation is required, attach the documentation at the bottom of Step 4 in the application process. If applying for a position certified through the North Carolina Department of Justice-Criminal Justice Standards Division, refer to http://www.ncdoj.gov/getdoc/831a884b-7b81-42bf-aa64-6d725bbbd49e/Criminal-Justice-Education-and-Training-Standards.aspx for specific certification requirements. The NC Department of Public Safety must adhere to the United States Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape" under the Prison Rape Elimination Act (PREA) Standards at 28 C.F.R. Part 115 Docket No. OAG-131 RIN 1105-AB34. Refer to http://www.ncdps.gov/document/prea-hiring-and-promotion-prohibitions for hiring and promotion prohibition requirements for all positions in the NC Department of Public Safety. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." For technical issues with your application, please call the NeoGov Help Line Toll Free at (855) 524-5627. If there are any specific questions to this posting, you may contact: Kathy Fox Employment Specialist (828) 757-5738
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