• Duties Help ## Duties ### Summary • *About the Position:** The pay band NH-03 includes the General Schedule grade equivalent to GS-12/13.Other initiatives under the Acquisition Demonstration Project include simplified classification, streamlined hiring process and expanded developmental opportunities. Learn more about this agency ### Responsibilities • Provide oral presentations to senior managers on technical issues to include impacts, options, risks, and recommendations in order to gain approval for needed course of action. • Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work. • Provide a comprehensive desktop environment management system through desktop IT virtualization. • Maintain operation and performance of local and wide area, secure and non-secure networks to meet organizational and customer connectivity requirements. • Collaborate with other internal and external organizations to ensure interface and interconnectivity requirements are met. • Monitor configuration tools to meet accreditation and compliance standards. • Deliver and install new computer equipment and software to meet operational expectations. • Remove equipment and software no longer needed for operation. • Write statements of work for services, equipment and systems for use in requests for proposals. • Collaborate with contractors on technical issues during all phases of the life cycle to maintain consistent and uninterrupted service. ### Travel Required Occasional travel - Business travel is required 20% of the time. ##### Supervisory status Yes ##### Promotion Potential None • #### Job family (Series) 2210 Information Technology Management #### Similar jobs • Coordinators, Network • Network Coordinators • Requirements Help ## Requirements ### Conditions of Employment • Must be able to obtain and maintain a Non-Critical Sensitive Secret Access security clearance. • Must comply with Drug Abuse Testing Program requirements. • Must file an annual financial disclosure statement. ### Qualifications • *Who May Apply:** • Current Federal Employee • Reinstatement Eligible • Veterans Eligible as 30% Disabled Veteran • Interagency Career Transition Assistance Plan (ICTAP) Eligible • *If you are a current permanent DCMA Employee employed at a "lower broadband level or equivalent":** You will be considered for a Temporary Promotion opportunity. A temporary promotion may be made or extended up to a maximum of five years. A temporary promotion may be made permanent without further competition. You are encouraged to coordinate your interest in this assignment with your supervisor prior to responding to this announcement. • *If you are a current permanent DCMA Employee employed at a "the same or higher broadband level or equivalent":**You will be considered for a Detail opportunity. A detail may be made permanent without further competition. If you are selected for this assignment, your selection will be subject to your current supervisor's concurrence before a tentative job offer will be made. You are encouraged to coordinate your interest in this assignment with your supervisor prior to responding to this announcement. • *Non-DCMA Permanent Employee Applicants:** You will be considered for a Term Position Not To Exceed 3 years, your appointment may be extended up to a maximum of 6 years. This position may be made permanent without further competition to those candidates that have non-competitive status. • *Position is obligated** • *QUALIFICATIONS:** In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. • *Experience required:** To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. • *To qualify, applicants must possess one year of specialized experience equivalent to the level NH-02. Specialized experience is defined as:** Experience integrating and implementing network projects with existing government/contractor network environments; and/or evaluating technical application strategies with a view toward enhancing system performance and improving network reliability; experience resolving processing deficiencies relative to operation systems, telecommunications protocols, processors, controllers, and file servers; experience in performing inventories, reconciliation, and disposal of excess IT equipment. AND: IT Related experience demonstrating the following: 1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public,individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example,technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4.Problem Solving - Identifies problems; determines accuracy and relevance of information;uses sound judgment to generate and evaluate alternatives, and to make recommendations. You will be evaluated on the basis of your level of competency in the following areas: • Information Technology Configuration Management • Information Technology Customer Support • Leadership • Network Operations • Oral Communication • Project Management Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement. ### Education Education cannot be substituted for experience. • *FOREIGN EDUCATION:** If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html ### Additional information • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. • The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available at: www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf • In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e. retired under section 8336(d)(1) or 8416(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD instructions 1400.25, Volume 300, at http://www.dtic.mil/whs/directives.) • Multiple positions may be filled from this announcement. • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. • One-year supervisory probationary period may be required. • Two year trial/probationary period may be required. • May require overtime work. • Position may be filled at any of the locations advertised. • Relocation/Retention Incentive will not be authorized. • Defense National Relocation Program will not be authorized. • Ability to communicate orally and in writing. • All selections under an announcement must be made within 6 months from the issuance date of the certificate referral list. • This position requires pr
SUPV IT SPECIALIST (NETWORK/CUSTSPT)
• Duties Help ## Duties ### Summary • *About the Position:** The pay band NH-03 includes the General Schedule grade equivalent to GS-12/13.Other initiatives under the Acquisition Demonstration Project include simplified classification, streamlined hiring process and expanded developmental opportunities. Learn more about this agency ### Responsibilities • Provide oral presentations to senior managers on technical issues to include impacts, options, risks, and recommendations in order to gain approval for needed course of action. • Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work. • Provide a comprehensive desktop environment management system through desktop IT virtualization. • Maintain operation and performance of local and wide area, secure and non-secure networks to meet organizational and customer connectivity requirements. • Collaborate with other internal and external organizations to ensure interface and interconnectivity requirements are met. • Monitor configuration tools to meet accreditation and compliance standards. • Deliver and install new computer equipment and software to meet operational expectations. • Remove equipment and software no longer needed for operation. • Write statements of work for services, equipment and systems for use in requests for proposals. • Collaborate with contractors on technical issues during all phases of the life cycle to maintain consistent and uninterrupted service. ### Travel Required Occasional travel - Business travel is required 20% of the time. ##### Supervisory status Yes ##### Promotion Potential None • #### Job family (Series) 2210 Information Technology Management #### Similar jobs • Coordinators, Network • Network Coordinators • Requirements Help ## Requirements ### Conditions of Employment • Must be able to obtain and maintain a Non-Critical Sensitive Secret Access security clearance. • Must comply with Drug Abuse Testing Program requirements. • Must file an annual financial disclosure statement. ### Qualifications • *Who May Apply:** • Current Federal Employee • Reinstatement Eligible • Veterans Eligible as 30% Disabled Veteran • Interagency Career Transition Assistance Plan (ICTAP) Eligible • *If you are a current permanent DCMA Employee employed at a "lower broadband level or equivalent":** You will be considered for a Temporary Promotion opportunity. A temporary promotion may be made or extended up to a maximum of five years. A temporary promotion may be made permanent without further competition. You are encouraged to coordinate your interest in this assignment with your supervisor prior to responding to this announcement. • *If you are a current permanent DCMA Employee employed at a "the same or higher broadband level or equivalent":**You will be considered for a Detail opportunity. A detail may be made permanent without further competition. If you are selected for this assignment, your selection will be subject to your current supervisor's concurrence before a tentative job offer will be made. You are encouraged to coordinate your interest in this assignment with your supervisor prior to responding to this announcement. • *Non-DCMA Permanent Employee Applicants:** You will be considered for a Term Position Not To Exceed 3 years, your appointment may be extended up to a maximum of 6 years. This position may be made permanent without further competition to those candidates that have non-competitive status. • *Position is obligated** • *QUALIFICATIONS:** In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. • *Experience required:** To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. • *To qualify, applicants must possess one year of specialized experience equivalent to the level NH-02. Specialized experience is defined as:** Experience integrating and implementing network projects with existing government/contractor network environments; and/or evaluating technical application strategies with a view toward enhancing system performance and improving network reliability; experience resolving processing deficiencies relative to operation systems, telecommunications protocols, processors, controllers, and file servers; experience in performing inventories, reconciliation, and disposal of excess IT equipment. AND: IT Related experience demonstrating the following: 1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public,individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example,technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4.Problem Solving - Identifies problems; determines accuracy and relevance of information;uses sound judgment to generate and evaluate alternatives, and to make recommendations. You will be evaluated on the basis of your level of competency in the following areas: • Information Technology Configuration Management • Information Technology Customer Support • Leadership • Network Operations • Oral Communication • Project Management Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement. ### Education Education cannot be substituted for experience. • *FOREIGN EDUCATION:** If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html ### Additional information • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. • The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available at: www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf • In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e. retired under section 8336(d)(1) or 8416(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD instructions 1400.25, Volume 300, at http://www.dtic.mil/whs/directives.) • Multiple positions may be filled from this announcement. • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. • One-year supervisory probationary period may be required. • Two year trial/probationary period may be required. • May require overtime work. • Position may be filled at any of the locations advertised. • Relocation/Retention Incentive will not be authorized. • Defense National Relocation Program will not be authorized. • Ability to communicate orally and in writing. • All selections under an announcement must be made within 6 months from the issuance date of the certificate referral list. • This position requires pr
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