DEFINITION Under general supervision, the Personnel Technician performs a wide variety of technical human resources work in the areas of recruitment, testing, compensation, classification, selection, benefits,
retirement, safety, training, career development, and other human resources functions in the Department of Human Resources; responds to inquiries and corresponds with a wide variety of individuals. DISTINGUISHING CHARACTERISTICS This classification is populated with multiple incumbents and is a bridge class between the clerical series and the professional analyst level. Incumbents perform a full range of standard work procedures, operations, tasks, duties, and responsibilities with little or no immediate supervision. Incumbents have some responsibility for carrying out and explaining existing policy, methods and/or procedures related to the duties of the position. The Personnel Technician is distinguished from lower-level clerical positions in that the Personnel Technician performs technical duties that require extensive technical knowledge or that duties are diversified and require application of independent judgment and discretion. This classification is distinguished from the higher classification of Personnel Analyst in that the Personnel Technician class performs a high proportion of routine duties and tasks, and the Personnel Analyst performs the full range of professional personnel work with little or no immediate supervision. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a higher-level professional or management position. Functional and technical supervision may be provided by a Senior Personnel Analyst and to a lesser degree by a Personnel Analyst. Responsibilities of a Personnel Technician may include the technical or functional support of lower-level personnel. • Performs paraprofessional and technical personnel work. • Implements recruitment plans, prepares recruitment materials, contacts organizations and media to advertise recruitment, screens applications; organizes and schedules test times, sites, proctors, and interview panels; proctors tests; assists in the design, development, preparation, and administration of employment tests. • Assists in the performance of classification studies; develops or revises class specifications; gathers and compiles salary and benefit data from other agencies; organizes and presents information; responds to survey requests from other agencies. • Assists in the administration of special employment programs; plans, develops, and conducts routine training sessions and workshops. • Reviews applications for retirement benefits for compliance and qualifications; calculates pension benefits payable, complex retirement offsets, redeposits, and age rate corrections; explains benefit options; provides information to accountants and financial representatives. • Receives, prepares, and processes health, life, and other insurance benefit claims; explains provisions of plans including IRS 125 plans, benefit options and deferred compensation plan provisions; reviews claims and collects and prepares appropriate data for claim determinations; assists employees and beneficiaries in the resolution of claims and benefits issues; assists in the development, preparation, and administration of benefit programs. • Responds to inquiries from employees, retirees and beneficiaries; provides guidance regarding employment issues, classification procedures, benefit eligibility, retirement, entitlement, processes, and/or related concerns. • Opens and investigates non-indemnity worker's compensations claims; compiles and reviews claim and investigation information; delays or pays claims; computes medical and related expenses; assist and coordinates with adjusters on difficult claims issues. • Conducts research as directed by professional staff or supervisors; gathers and compiles information and makes recommendations. • Reviews and processes personnel transactions for the City payroll system, if applicable; identifies errors or deviations and resolves with department staff; updates and maintains the personnel/payroll system and/or pension payroll system; maintains a variety of personnel, workers compensation, benefit and retirement files. • Interprets and applies City Charter, codes, ordinances, resolutions, legal opinions, Civil Service Rules and Regulations, labor agreements and other laws, rules, and regulations. • Performs paraprofessional and technical duties in support of safety and training programs, if applicable. • Performs other or related duties as assigned.Knowledge of: • Basic methods of recruitment, testing and selection processes. • City Charter, codes, ordinances, resolutions, Civil Service Rules and regulations, personnel and payroll policies and procedures, and labor agreements. • Terminology, methods, techniques, and practices of data collection, elementary statistics, report writing, and personnel administration. • Basic principles, practices and procedures of benefits, personnel and retirement systems. • Terminology, methods, techniques, and practices of benefits administration. • Applicable Federal, State, and local laws, rules and regulations pertaining to benefits, retirement and personnel actions. • Computers and computer applications including spreadsheets, databases, and word processing. • Accepted record keeping and reporting procedures. • Office procedures, methods, and equipment. Skill in: • Use of computers and computer applications and software. Ability to: • Understand, interpret, and apply rules, regulations, laws, and ordinances. • Communicate clearly, correctly, and concisely, verbally and in writing. • Collect data and prepare reports and correspondence. • Interpret and edit written materials. • Follow oral and written instructions. • Perform arithmetical computations and elementary statistical manipulations. • Operate a variety of office machines and equipment, including computers. • Understand the organization and operation of the City. • Analyze situations carefully and adopt effective courses of action. • Establish and maintain cooperative relationships with those contacted in the course of work. • Plan, coordinate, organize, and assign work to meet deadlines or conduct complex projects. EXPERIENCE AND EDUCATION Experience: Three years of increasingly responsible journey level clerical experience, including a minimum of one year of paraprofessional support in a human resources environment. Education: Completion of 60 semester units from an accredited college or university with major coursework in public or business administration, economics, accounting, or a related field. Substitution: Additional qualifying experience may substitute for the required education on a year for year basis. A Bachelor's degree from an accredited college or university with major coursework in business administration, economics, accounting, human resources, or a closely related field may substitute for the required experience. PROOF OF EDUCATION Proof of education such as college transcripts, degrees, or certificates must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, or fax to (916) 596-1556 by the final filing deadline. If submitting in person or via fax, please include your name and Recruitment #010708-19 on your documents. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted before you will be considered for any positions. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline; • Employment applications must be submitted online; paper applications will not be accepted. • Employment applications will be considered incomplete and will be disqualified: • If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. 2. Supplemental Questionnaire: (Pass/Fail) – All applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline. • Response(s) to the supplemental questionnaire must be submitted online; paper questionnaires will not be accepted. • Incomplete supplemental questionnaires will not pass the review process; omitted information cannot be considered or assumed. • A resume will not substitute for the information required in the supplemental questionnaire. 3. Written Test: (Weighted 100%) – Qualified candidates will be notified by email of the written test date, time, and location approximately one to two weeks prior to the test. The written test will be job related and may include, but not limited to, the knowledge and abilities as outlined above. 4. Eligibility - Candidates who pass the written test will be placed on an eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete LiveScan / fingerprinting and receive Human Resources approval prior to receiving a start date from the Department. QUESTIONS: For questions concerning this job announcement and the application process: • Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. • For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. • Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities; • Send an email to employment@cityofsacramento.org; • Call the Human Resources Department at (916) 808-5726; or • Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814
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