City of Roanoke, Virginia
Virginia, USA

City Treasurer Performs work in the administration, audit and collection of taxes and fees handled by the City Treasurer. Establishes collection procedures and plans for the collections of taxes due on Business License,
Personal Property, Real Estate and any other fees collected by the City Treasurer. Identifies and coordinates the delinquent real estate accounts for judicial sale and the escheat process. Ensures compliance with all appropriate city and state code sections for the collections program. Bachelor's degree from four-year college or university in business administration, accounting or related field; three to five years related experience and/or training in accounting or auditing; or equivalent combination of education. Commissioner of the Revenue Performs work in the administration, audit and assessment of local taxes and fees. Attends court for criminal and civil matters pertaining to all assigned taxes. Manages escalated customer calls with diplomacy to promote positive customer service. Assists management with Annual Budget, Projects and making presentations as needed. The ideal candidate will have a proven track record of leadership, use of strategic thinking, the ability to apply principles with sound judgment to manage and motivate. Ability to work in a high volume, fast paced work environment. Ability to communicate effectively, negotiate and overcome objections along with excellent verbal, analytical, and written communication skills. Bachelor's degree from four-year college or university in business administration, accounting or related field; three to five years related experience and/or training in business management, government collections, customer service, legal field, or equivalent combination of education; strong expertise with Microsoft Office including Access or similar database software. Must possess a valid Virginia driver's permit.SUMMARY Performs work in the administration, audit and assessment of local taxes and fees. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Interprets policies, procedures, and applicable state code as it relates to local taxes Consults with the City Attorney's Office on legal issues related to local taxes collections as needed Reviews delinquent account and missing return reports Handles and resolves customer inquiries and disputes Ensures compliance with all appropriate city and state code sections for local taxes Ensures that all computer programs supporting local tax collections work correctly and are properly maintained Prepares various statistical and summary reports for management Monitors businesses that open and close to make sure local taxes are reported correctly Ensures training and education is provided to area businesses in regards to various local taxes owed to the City of Roanoke Attends court for criminal and civil matters pertaining to all assigned taxes Assists in determining policy regarding the administration, auditing, and accounting requirements related to the collection of all assigned taxes and fees Recommends changes to City Code relative to the areas of responsibility in regards to delinquent tax collections; makes recommendations for operational improvements Performs special assignments as directedSUPERVISORY RESPONSIBILITIES May have supervisory responsibilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, essential and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree from four-year college or university in business administration, accounting or related field; three to five years related experience and/or training in accounting or auditing; or equivalent combination of education.LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to prepare reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to resolve conflict. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification

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