LOCATION OF (2) POSITIONS TO BE FILLED: DEPARTMENT OF SAFETY AND HOMELAND SECURITY, COMMUNICATIONS OPERATIONS DIVISION, DAVIDSON COUNTY The THP Dispatcher 2* classification currently begins at $3,176.42 per month. This includes a 15% In-Range salary bonus plus a 10% shift-differential due to working irregular shifts. Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of full-time communications dispatching experience. OR One year of experience as a THP Dispatcher 1 with the State of Tennessee. Necessary Special Qualifications: Applicants for this class must: • Be at least eighteen (18) years of age; • Be a citizen of the United States; • Have a good moral character, as determined by investigation; • Complete a criminal history disclosure form in a manner approved by the appointing authority; • Agree to release all records involving their criminal history to the appointing authority; • Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; • Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-205; • Not have been discharged under any other than honorable conditions from any branch of the United States armed forces; • Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; • Upon appointment, successfully complete a prescribed course of instruction approved by the Tennessee Public Safety Committee.Applicants for positions in the Department of Safety and Homeland Security must pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position. Examination Method: Education and Experience, 100%, for Preferred Service positions. Summary: Under general supervision, is responsible for communications equipment operations work of average difficulty in operating teletype and two-way radio equipment in receiving and transmitting law enforcement, disaster and/or weather information; and performs related work as required. Distinguishing Features: *This is the working class in the THP Dispatcher sub-series. An employee in this class performs shift work, on a rotating basis, in receiving law enforcement, disaster and/or weather information, by telephone, teletype and two-way radio, and transmitting messages based on this information to the most appropriate agencies or individuals. Work involves making decisions on the most appropriate agencies or individuals to receive the information and preparing and maintaining communications logs and statistical reports. This class is flexibly staffed with and differs from that of THP Dispatcher 1 in that an incumbent of the latter functions in an entry or learning capacity. This class differs from that of THP Dispatcher Supervisor in that an incumbent of the latter is responsible for supervising and scheduling the work of a small unit of subordinate communications dispatchers. Competencies: • Composure • Problem Solving • Timely Decision Making • Listening • Organizational Agility • Customer Focus • Compassion • Dealing with Ambiguity • Approachability • Written Communications Knowledge: • Clerical Knowledge • Knowledge of Windows Office • Geography and Map Reading • Customer and Personal ServiceSkills: • Active Learning • Critical Thinking • Reading Comprehension • Speaking • Listening Skills • Writing • Service Orientation • Manage Own Time • Typing Skills • Stress Management Stress • Working Independently SkillsAbilities: • Communication (both Verbal and Written) • Deductive Reasoning • Memorization • Oral Comprehension • Oral Expression • Written Comprehension • Written Expression • Hearing Sensitivity • Speech Recognition
THP DISPATCHER 2*-031319-174635
LOCATION OF (2) POSITIONS TO BE FILLED: DEPARTMENT OF SAFETY AND HOMELAND SECURITY, COMMUNICATIONS OPERATIONS DIVISION, DAVIDSON COUNTY The THP Dispatcher 2* classification currently begins at $3,176.42 per month. This includes a 15% In-Range salary bonus plus a 10% shift-differential due to working irregular shifts. Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of full-time communications dispatching experience. OR One year of experience as a THP Dispatcher 1 with the State of Tennessee. Necessary Special Qualifications: Applicants for this class must: • Be at least eighteen (18) years of age; • Be a citizen of the United States; • Have a good moral character, as determined by investigation; • Complete a criminal history disclosure form in a manner approved by the appointing authority; • Agree to release all records involving their criminal history to the appointing authority; • Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; • Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-205; • Not have been discharged under any other than honorable conditions from any branch of the United States armed forces; • Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; • Upon appointment, successfully complete a prescribed course of instruction approved by the Tennessee Public Safety Committee.Applicants for positions in the Department of Safety and Homeland Security must pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position. Examination Method: Education and Experience, 100%, for Preferred Service positions. Summary: Under general supervision, is responsible for communications equipment operations work of average difficulty in operating teletype and two-way radio equipment in receiving and transmitting law enforcement, disaster and/or weather information; and performs related work as required. Distinguishing Features: *This is the working class in the THP Dispatcher sub-series. An employee in this class performs shift work, on a rotating basis, in receiving law enforcement, disaster and/or weather information, by telephone, teletype and two-way radio, and transmitting messages based on this information to the most appropriate agencies or individuals. Work involves making decisions on the most appropriate agencies or individuals to receive the information and preparing and maintaining communications logs and statistical reports. This class is flexibly staffed with and differs from that of THP Dispatcher 1 in that an incumbent of the latter functions in an entry or learning capacity. This class differs from that of THP Dispatcher Supervisor in that an incumbent of the latter is responsible for supervising and scheduling the work of a small unit of subordinate communications dispatchers. Competencies: • Composure • Problem Solving • Timely Decision Making • Listening • Organizational Agility • Customer Focus • Compassion • Dealing with Ambiguity • Approachability • Written Communications Knowledge: • Clerical Knowledge • Knowledge of Windows Office • Geography and Map Reading • Customer and Personal ServiceSkills: • Active Learning • Critical Thinking • Reading Comprehension • Speaking • Listening Skills • Writing • Service Orientation • Manage Own Time • Typing Skills • Stress Management Stress • Working Independently SkillsAbilities: • Communication (both Verbal and Written) • Deductive Reasoning • Memorization • Oral Comprehension • Oral Expression • Written Comprehension • Written Expression • Hearing Sensitivity • Speech Recognition
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