The purpose of this position is to evaluate, monitor, and enhance the quality of on-going collection activities performed by the Collection Services Bureau ( Bureau ) staff and the private collection contractor. Further, this position will ensure proper and consistent implementation of policies and
procedures in all areas of the Bureau and the private collection contractor. This employee serves on a centralized training team to develop training sessions and materials for the Bureau staff, the private collection contractor, and education materials for dissemination to the public regarding the collection process. Further, this position prepares a variety of reports regarding collection activities, monitors the progress of collection programs, facilitates special projects, and develops policies and procedures to improve workflow and stakeholder satisfaction. This employee works in partnership with the other areas of the Bureau to effectuate collection activities and ensure consistent and proper implementation of policies and procedures. Click here to view the complete position description.Education Possession of a bachelor's degree in any major. Note: Experience is considered professional if the job requires a bachelor's degree. Experience Departmental Analyst 9 No specific type or amount is required. Departmental Analyst 10 One year of professional experience. Departmental Analyst P11 Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service. Please attach a cover letter, detailed resume, and your official college transcript(s) to your application. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, as long as it contains the elements listed above. The college/university does not have to send the transcript directly to Treasury. For more information regarding official transcripts, click here. View the job specification at: http://www.michigan.gov/documents/DepartmentalAnalyst_12505_7.pdf
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