Location: Orlando, FL Category: Admin - Public Relations, Marketing, and Communications Posted: 06/21/2019 Application Due: 07/04/2019 Type: Full-Time Classification Title: Marketing Communications Assistant Job Description: This position supports all details related to customer service for WUCF donors. In addition, this role supports and coordinates all activities related to membership pledge drives for TV and FM. Duties include:
• Manage all member and audience inquiries and concerns (via telephone, mail and email). • Execute acknowledgment activities (if not handled by the Member Services Bureau - MSB). • Assist teams with campaign creation as necessary. • Communicate to donors regarding the status of premium fulfillment. • Interaction with MSB will include: Case submission via NGO Connect database for technical issues and operational activities. (Must have a strong understanding of NGOC). • Communicate issues with premiums and fulfillment (including product delays.) • Oversee On-Air fundraising spots. • Create scripts for On-Air fundraising when appropriate. • Oversee the production of development spots (renewals, sustainers, auto donations, etc.) • Review On-Air fundraising schedule. • Interaction with MSB will include: On-going communication with Digital Marketing team in support of On-Air drives. • Assist on-air talent, producers, directors, other crew members and production volunteers regarding pledge broadcast. • In conjunction with director of development, assist with the scheduling of pledge drive agendas and all related activities (including pre-tapes, premium shoots and roll in spot production) and ticket offers at the national and local level. • Perform other duties as assigned. Department: Communications and Marketing – WUCF TV Hours of work: 40 hours Work Schedule: As Required Type of Appointment: Regular Advertised Annual Salary: Negotiable Minimum Qualifications: High School Diploma or Equivalent and 2+ years of relevant experience. Preferred Qualifications: • Preferred experience with PBS pledge for a minimum of 5 years. • Preferred experience with television production and script writing. • Experience with coordinating multi-level project coordination. • Excellent customer service skills. • Familiarity with Microsoft office suites and database software. Special Instructions to Applicants: If you are selected as the final candidate for an employment opportunity with WUCF, both your position and salary will be significantly based upon the information you have provided in your application for employment. We urge you to please (1) take the time to complete the application in its entirety; (2) provide a resume; and (3) include current/most recent/former professional references. Health Assessment Required: N/A Veteran’s Preference: Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf Equal Employment Opportunity Statement: As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at: http://www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer. Contact: University of Central Florida Your assistance with the University of Central Florida's Affirmative Action Plan implementation is appreciated. The University collects VOLUNTARY declarations of race and gender and uses the information to compile statistics on recruitment success. If you choose to assist, your demographic information will be used only for affirmative action. The University of Central Florida is an equal opportunity, equal access, and affirmative action employer. Apply through Institution's Website © Copyright 2019 Internet Employment Linkage, Inc
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