Posting Details Position Information Date New Hire Needed Job Title IT Marketing Communications Program Manager Department Information Technology Service Position Summary Information Job Summary POSITION OVERVIEW A member of Information Technology Services Core Services team, the IT Marketing Communications Program Manager has a primary responsibility to lead the
development, creation and execution of the communication strategy and marketing material, to educate and build brand identity that embraces the department s and college s mission. This position will ensure that campus constituents are informed about available and proposed technology services; proposed, ongoing, and completed technology projects, and operational status changes (e.g., planned or unplanned service outages). Responsibilities Collaborates with the Office of Communications to develop communication materials to be used by subject matter experts and project managers. Effectively supervise student employees Lead the development, creation and execution of the communication strategy and materials to educate and inform, while maintaining brand identity Collaborate and consult with key stakeholders to identify and recommend creative solutions that promote and meet business goals Research and recommend appropriate and effective communication channels Leverage resources to reach target audiences and elevate ITS programs through informative collateral Provide communications expertise to constituents to impact the effective communications and notification of system outages The Core ITS Services Team The newest team within ITS, the Core ITS Services Team comprises a dedicated team of project managers, communications and data experts, and business operations staff. The team also provides training for our students, faculty, and staff and is expanding its capacities in all areas of their remit under the direction of a newly-appointed Deputy Chief Information Officer. Home to a number of IT operations-focused student employees, the team prides itself on the experiential learning opportunities its environment and dedicated staff provide. Information Technology Services: Information Technology Services oversees the majority of technology, audio-visual, and telephone services for Grinnell College, and provides service and strategic support through its functional teams: Enterprise Systems; Information Security; Network Services; User Services; and Core ITS Services. ITS has an annual operating budget (excluding salaries and asset rotation) of approximately $4 million and a professional staff of about 40. Under new leadership (the Chief Information Officer was appointed in 2015), and with the full support of the visionary president, Dr. Raynard S. Kington, ITS is undergoing a strategic advancement and benefiting from increased investment by the college. The college s senior leadership team have recognized the benefits of a stronger technology presence on campus and worked hard to create and promote a collaborative culture at Grinnell College. The ITS organization comprises a dedicated and talented staff committed to supporting the mission of Grinnell College and who exemplify the college s position as a learning liberal arts college. As such, professional development is a crucial component to the department s philosophy, which is demonstrated both financially and by the mentor-style approach to management that the ITS leadership employs. Those who thrive in Grinnell College s ITS organization are professionals with a positive approach and attitude who are motivated to deliver practical results and ultimately meaningful learning outcomes. Team players, yet able to work under their own initiative, they are flexible to changing requirements, are well organized, and good troubleshooters. Embracing and valuing diversity, they are instinctively collaborative, help others around them, and are not afraid to offer or receive constructive criticism. Clear and accurate written and verbal communication skills are essential, as is a demonstrated customer service orientation. Grinnell College: Since its founding in 1846, Grinnell College has become one of the nation s premier liberal arts colleges, enrolling 1,700 students from all 50 states and from as many international countries. Grinnell s rigorous academic program emphasizes excellence in education for students in the liberal arts; the college offers the B.A. degree in a range of departments across the humanities, arts, sciences, and social studies. Grinnell has a strong tradition of social responsibility and action, and self-governance and personal responsibility are key components of campus life. More information about Grinnell College is available at www.grinnell.edu. The Community of Grinnell: Grinnell is a positive and forward-thinking community. A vibrant Iowa college town of just under 10,000 people located midway between Des Moines and Iowa City on Interstate 80, Grinnell is a convenient place to enjoy life in a small community while living a short hour s drive away from big-city amenities. Living in Grinnell means enjoying an exceptional quality of life where commutes are short, housing is affordable, life is meaningful, and you are part of the community. For more information about Grinnell, please visit the Grinnell Area Chamber of Commerce Web site (www.grinnellchamber.org). Minimum Qualifications Bachelor s degree Experience contributing to inclusive workplace relationships Ability to collaborate in diverse teams to foster productive outcomes Three years of relevant work experience Ability to maintain professionalism and confidentiality Excellent written and verbal communication skills Strong organizational skills and attention to detail Excellent communication and interpersonal skills. Interpersonal versatility to collaborate across a multitude of departments Preferred Qualifications Background in Information Technology preferred Experience using Adobe Creative Suite preferred Link to Job Description IT Marketing Communications Program Manager Link to Organizational Chart FLSA Category Exempt Staff/Faculty Staff Employment Status Full-Time Employment Category Regular Posting Date Closing Date Special Instructions to Applicants Grinnell College offers a relocation allowance for employees who must relocate to accept our employment offer. All offers of employment by the College to candidates for faculty and staff positions are provisional, subject to a satisfactory background check. Open Until Filled Yes Posting Number S00569 Diversity Statement Grinnell College is committed to establishing and maintaining a safe and nondiscriminatory educational and working environment for all College community members. It is committed to a policy of nondiscrimination in matters of admission, employment, and housing, and in access to and participation in its education programs, services, and activities. The College does not discriminate on the basis of race, color, ethnicity, national origin, age, sex, gender, sexual orientation, gender identity or expression, marital status, veteran status, pregnancy, childbirth, religion, disability, creed or any other protected class. Discrimination and harassment on any of the bases covered by state or federal antidiscrimination statutes is unlawful and a violation of Grinnell College policy. Professional References Professional References Instructions Supplemental Questions Required fields are indicated with an asterisk (). How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Where did you see this job advertised? (Open Ended Question) Documents Needed to Apply Required Documents Resume Cover Letter/Letter of Application List of References Optional Documents
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